1. Information We Collect

1.1. Information You Provide Directly

We collect personal information you voluntarily provide, including:

• Name, phone number, email address, billing and service addresses.
• Payment information (processed securely through third-party payment processors).
• Booking details, travel preferences, and special requests.

1.2. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, browser type, device information, and operating system.
• Website usage data via cookies or analytics tools.

1.3. Information from Third Parties

We may receive information from third-party sources such as payment processors, booking platforms, or affiliates you use to access our services.

2. How We Use Your Information

Your personal information may be used to:

• Provide, confirm, and manage reservations.
• Process payments securely.
• Communicate regarding bookings, inquiries, or updates.
• Send SMS notifications, reminders, or confirmations (with your consent).
• Improve our website and customer experience.
• Comply with applicable laws and prevent fraud.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze website traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain website features.

Do Not Track: Our website does not respond to “Do Not Track” signals. However, you may disable analytics or tracking manually in your browser settings.

4. SMS Messaging and Consent

By opting in to receive SMS/text messages from TopBlack Limo Services LLC, you agree to the following terms:

• Data Collection: We may collect your name, mobile phone number, and email address when you opt in through our website, email, rental agreement, or third-party booking platforms.
• Data Usage: Your data will only be used for booking confirmations, appointment reminders, service notifications, or other messages directly related to our services.
• Message Frequency: Messages are recurring, and frequency may vary based on your interaction with our services.
• Message and Data Rates: Standard message and data rates may apply depending on your carrier.
• Help or Support: For assistance, contact TopBlack Limo Services LLC at (201) 228-9885 or info@topblacklimo.com.
• Opt-Out: You can opt out at any time by replying STOP or CANCEL to our messages. After unsubscribing, you will receive one final confirmation message.
• Non-Sharing Clause: We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes.

5. Third-Party Links and External Services

Our website, booking tools, or online forms may include links to third-party websites or services not operated by us. We are not responsible for their content, privacy policies, or data handling practices. We recommend reviewing their policies before providing any personal information.

6. Sharing Your Information

We do not sell personal information. We may share your data only with:

• Authorized service providers (such as payment processors or communication vendors) who assist in business operations.
• Law enforcement or regulatory authorities, if legally required.
• Business partners when you make bookings through affiliated third-party platforms.

All third parties are required to protect your data in accordance with this Privacy Policy.

7. Data Security

We implement industry-standard encryption, secure servers, and PCI-compliant payment systems to protect your data. While we take all reasonable precautions, no system can guarantee complete security.

8. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

• Request access to the personal data we maintain about you.
• Request correction or deletion of your personal information.
• Opt out of receiving promotional messages or text communications.

To exercise these rights, please contact info@topblacklimo.com.

9. Data Retention

We retain your personal data only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. You may request deletion of your personal data at any time.

10. Children’s Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect or store personal information from children. If we become aware that we have collected such data, it will be promptly deleted.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a new “Last Updated” date. Your continued use of our services after such updates constitutes your acceptance of the revised policy.

12. Contact Us