FAQ's

Yes, changes can be made depending on availability. We recommend contacting us as soon as possible to accommodate your request. Additional fees may apply for significant changes to timing, location, or vehicle type.

Cancellations must be made within the time frame outlined in your booking confirmation. Refund eligibility depends on notice provided. Late cancellations may incur fees, and deposits are often non-refundable to cover reserved vehicle arrangements.

Yes, all our vehicles are fully insured in compliance with industry regulations. This includes passenger liability coverage for your safety and peace of mind while traveling with us.

Absolutely. Our chauffeurs are highly trained, licensed, and experienced in delivering exceptional customer service. They are familiar with local routes, safety protocols, and etiquette to ensure a smooth journey.

Yes, we offer customizable amenities such as refreshments, music preferences, or décor for special occasions. Please share your requests during booking to allow us to prepare accordingly and meet your expectations.

Yes, we offer prompt and reliable airport transportation. Our chauffeurs track your flight for timely pick-ups and ensure stress-free travel to or from the airport in comfort and style.

Yes, rental durations vary depending on the vehicle and event type. Typically, a minimum of 2–4 hours is required. This will be specified during booking to match your needs.

Additional stops may incur extra charges, depending on distance and time. Please inform us during booking to receive an accurate quote and avoid unexpected costs later.

Yes, we provide services year-round, including holidays. We recommend booking early during peak times to secure your preferred vehicle and avoid last-minute unavailability.

Yes, viewings can be arranged by appointment. This allows you to inspect the vehicle’s condition, features, and comfort before making a reservation.

We recommend booking at least two to four weeks in advance, especially for peak seasons. Early booking guarantees vehicle availability and more customization options for your trip.

No, our pricing is transparent and upfront. All charges, including taxes, tolls, and gratuities, are clearly outlined before booking confirmation, ensuring you know exactly what to expect.

Yes, we provide corporate accounts for businesses that require regular transportation. These accounts include streamlined booking, flexible billing, and priority scheduling for our valued corporate clients.

We offer transportation services across a wide range of areas. Contact us with your location details, and we’ll confirm if your pickup and drop-off are within our service coverage.

No, all our vehicles are strictly non-smoking to maintain cleanliness and comfort for all passengers. This policy ensures a pleasant environment for everyone.

Yes, our fleet includes spacious buses and SUVs designed to transport large groups comfortably. Let us know your group size to recommend the best option.